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From110US$ /night
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21Apr2025Select date
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22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Acceso Xcalacoco El Limonar 1 Xcalacoco, Playa del Carmen, Mexico, 77710

Residences At The Fives, a 5-star residential complex in Playa del Carmen, features luxury facilities, infinity pools, tennis courts and a children's club, situated between downtown and the Caribbean Sea.

Modern Suite Amenities

The Fives offers residence-style suites with 1-3 bedrooms, featuring fully equipped kitchens, living rooms, and dining areas. Rooms include smart LCD TVs, Bluetooth alarm clocks, and daily-stocked minibars, while penthouses provide private lounge terraces.

Diverse Dining Options

The resort houses 13 restaurants and gourmet corners, including Koh Thai, Arezzo for Tuscan cuisine, and Mestizo for Mexican specialties. The Gin Bar stocks the Riviera Maya's largest gin selection, while Casa de Rosa offers interactive cooking classes.

Spa and Recreation

The 15000-square-foot spa overlooks a natural cenote, featuring 11 treatment rooms and offering wellness packages. Facilities include a beachfront infinity pool with swim-up bar, beach butler service, and supervised kids' clubs.

Strategic Location Access

Located 6 miles from Playa del Carmen Airport, Residences At The Fives provides access to Grand Coral Golf Course, Xcalacoco Beach, and downtown's attractions within 10 minutes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
Max:
2 persons
530 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
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One-Bedroom Suite
Max:
2 persons
700 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
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Two-Bedroom Suite
Max:
4 persons
1145 sq. feet 
Bed options:
1 King Size Bed
Garden view
Shower
Balcony
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Playa del Carmen 3.5 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 6.0 mi
Cancun (CUN) 31.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking lot on request
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Private beach
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser

Sports & Fitness

  • Fitness center
  • Kayaking
  • Tennis court
  • Fitness studio

Guest Parking

  • Kitchenette
  • Refrigerator
  • Microwave
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Stores/Commercial services
  • Bell staff/Porter

Dining

  • Restaurant
  • Poolside snack bar
  • Beach bar
  • Outdoor dining area
  • Lunch
  • Dinner
  • Espresso machine
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services
  • Playground
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness center
  • Jacuzzi
  • Massage

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Patio
  • Balcony
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Hair dryer
  • Towels
  • Free toiletries

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Telephone
  • AM/FM alarm clock
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Location

Acceso Xcalacoco El Limonar 1 Xcalacoco, Playa del Carmen, Mexico, 77710
Map view
Acceso Xcalacoco El Limonar 1 Xcalacoco, Playa del Carmen, Mexico, 77710
Nearby
Calle Xcalacoco North of Playa del Carmen
Playa
2500 ft
Beach
Xcalacoco
2400 ft
Golf Course
Grand Coral Golf Riviera Maya
3800 ft
Restaurants
Koh Thai
200 ft
Predio El Limonar fraccion 2
Oka - Sushi Bar
200 ft
Predio El Limonar fraccion 2
La Brasserie
200 ft
El Limonar 1 Dentro del Hotel The Fives
Arezzo Restaurant
1700 ft
Predio El Limonar Fraccion 2
Sea Olive
2500 ft
Xcalaco El Limonar No. 1
Coral Grill & Bar by Viceroy
2800 ft
Playa Xcalacoco Frac 7 In Hotel Viceroy

Reviews and Ratings

Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
8.4/10
Great
Rooms
5.6
Location
6.0
Service
5.4
Dining
5.4
Guest reviews
8.4/10
based on 5 reviews
8.0
8.0/10 based on 196 reviews
Eugene
United States of America, February  2025
5.0/10

My stay at the Residences At The Fives was mixed. On one hand, I loved the beautiful hotel and its location near the jungle with monkeys and other wildlife. On the other hand, I encountered several issues, especially with the room and service. The amenities were nice, but the food portions were small, and my experience at the spa and some of the restaurants didn't meet my expectations.

Rooms
5.0
The room was spacious and generally clean, but I did notice ants in the kitchen area. Also, some of the finishes felt outdated and in need of repair.
Service
5.0
I found the service to be inconsistent. While some staff members were friendly, I encountered others who were dismissive and more focused on upselling than addressing my concerns.
Location
6.0
The location was perfect for those who want to be close to nature, and it provided a serene atmosphere.
Dining
5.0
Dining at the resort was hit or miss. I enjoyed the food overall, but I feel that pricing was excessive, especially for non-inclusive options, and portion sizes were disappointing.
Facilities
6.0
The facilities were impressive, especially the pools and beach areas, but I experienced issues with reservations at the restaurants due to the all-inclusive crowd.
George
United States of America, December  2024
6.8/10

I recently stayed at Residences At The Fives and had a mix of experiences. The setting is beautiful with great beach access and lovely jungle surroundings. However, the atmosphere has changed significantly with loud parties and limited restaurant options for non-inclusive guests. Unfortunately, some amenities like the shower needed attention, leaving me a bit disappointed overall. 🌴🍹

Rooms
5.0
The room was spacious, but I experienced issues like a leaking shower and inconsistent hot water. It was frustrating and shouldn't happen in a place with such a reputation.
Service
5.0
While some staff, like the butler, were friendly, I found the service could be inconsistent, especially at the bars where some staff were rude and unhelpful.
Location
5.0
The location is stunning, with a beautiful beach and clear water. However, it felt somewhat isolated from the local vibe of Playa del Carmen.
Dining
5.0
I enjoyed the food quality and variety at the restaurants, but it was disappointing for non-all-inclusive guests, as portions were small and prices high.
Facilities
5.0
The pool and beach facilities were impressive and well-maintained. However, the addition of a beach club changed the atmosphere, making it feel more crowded and less exclusive.
Sandra
United States of America, December  2024
7.0/10

I had high hopes for my stay at Residences At The Fives in Playa del Carmen, but it left me disappointed. The resort is beautiful and offers great pool and beach facilities, but the service and dining experience were lacking. Between inconsistent room servicing and subpar food options, I felt that my expectations from previous visits were not met. Overall, while there are lovely elements, the service issues overshadowed my experience.

Rooms
5.0
The room was spacious and well-appointed, but I encountered issues with cleanliness and inconsistency in service.
Service
5.0
Unfortunately, the staff seemed overwhelmed and unhelpful, making it difficult to enjoy my stay fully.
Location
5.0
The resort is beautifully located near the jungle, which is a unique aspect, but it felt isolated from the local culture and attractions.
Dining
5.0
Dining options were disappointing, with portion sizes being small and inconsistent quality – a shame given the lovely setting.
Facilities
6.0
The pool and beach facilities are fantastic, but the overall service could not match their quality.
John
United States of America, December  2024
6.2/10

My stay at Residences At The Fives was a mix of highs and lows. The overall vibe of the hotel is very nice, with clean and well-kept surroundings that make it relaxing. The beach pool and multiple restaurants are definite highlights. However, my experience with the one-bedroom penthouse suite was disappointing, especially due to issues like a non-working Jacuzzi and lack of proper furnishings on the rooftop.

Rooms
5.0
The two-bedroom suite was spacious and beautifully appointed. but not having any cutlery or glasses was frustrating. The rooftop area looked depressing and didn’t meet my expectations. I complained multiple times about the issues, but it seemed like they took too long to address them.
Service
5.0
Overall, the staff were friendly and caring, especially my maid, Sandra, who went out of her way to make towel arrangements for our engagement. However, the front desk service was lacking, especially when it came to handling room issues in a timely manner.
Location
6.0
The location was perfect. well-maintained grounds surrounded by nature, but I felt it was somewhat isolated from the local vibe of Mexico. The jungle surroundings added a unique touch, but I missed the vibrant atmosphere of Playa del Carmen.
Dining
5.0
While the food was generally excellent, I'm concerned about the portion sizes if you're paying out-of-pocket. The all-inclusive package seemed to be the better option for those wanting a variety without worrying about costs, but it felt repetitive too. Some restaurants felt overpriced without delivering the quality expected.
Facilities
5.0
The beach and pool facilities were fantastic. but I was disappointed by the lack of amenities in the villa. Room service was available, but I found the overall offerings not up to par with expectations for a resort of this caliber.
Amy
United States of America, November  2024
5.6/10

I recently returned from my sixth visit to Residences At The Fives, and while I loved the beautiful beach and great dining, I did have some mixed experiences. Our butler, Sebastian, was fantastic and made our stay enjoyable, and we loved the atmosphere created by the renovated Mexican restaurant. However, I did find some dining options limited, especially for picky eaters, and the Sky Bar felt under-utilized. Overall, it’s a great spot for families, but there are some areas for improvement.

Rooms
8.0
We stayed in a spacious two-bedroom unit that was well-maintained. A few amenities were lacking, like cooking utensils, which was a bit frustrating.
Service
7.0
Sebastian our butler and the beach butler, Roberto, offered excellent service, but my experience with some of the staff was inconsistent.
Location
8.0
The location is stunning, right on the beach with beautiful clear water and wildlife around, but it felt a bit isolated from local attractions.
Dining
7.0
The food quality was generally great across the restaurants, especially the Italian and French. However, options for young kids could be better.
Facilities
9.0
The beach and pool facilities were fantastic, cleaned regularly, and provided plenty of space for relaxation, but the spa was also a highlight with excellent massages.
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21Apr2025Select date
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Rooms and Guests2 Guests, 1 Room